Privacy Policy
Mionko — Marketing Agency
Last updated: September 1, 2026
At Mionko, we respect your privacy. This policy explains what data we collect when you visit or interact with mionko.com (the “Site”), what we use it for, who we share it with, and what rights you have over it.
By using the Site or submitting any of our forms, you agree to what is described here.
1. Who is responsible for your data
- Data controller: Beehive Works, S.A. de C.V., a company organized under the laws of the United Mexican States, operating commercially under the brand “Mionko”
- Tax ID (RFC): BWO200915GG5
- Registered address: Paseos de Zakia 300, Modena, El Marqués, Querétaro, Mexico
- Contact email: marketing@mionko.com
- Website: mionko.com
This policy is issued in compliance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the applicable Privacy Notice Guidelines.
For any question about this policy or your data, write to us at marketing@mionko.com.
2. What information we collect
2.1 Information you give us
When you complete a form, book a call, subscribe to our content, or contact us by WhatsApp, email or social media:
- First and last name
- Email address
- Phone / WhatsApp number
- Company name, industry and website
- Approximate revenue, ad budget, or other commercial information you choose to share during our discovery process
- Billing details once an engagement is signed
- Any content you include in an open message field
2.2 Information collected automatically
- IP address and approximate location (city / country)
- Device type, browser and operating system
- Pages visited, time on site, traffic source (source, medium, campaign, UTMs)
- Interactions with ads, videos and forms
- Cookies and similar identifiers (see Section 6)
2.3 Information from third parties
If you interact with our ads or content on platforms such as Meta (Facebook/Instagram), Google, TikTok, YouTube or LinkedIn, those platforms may share aggregated or contact data with us — for example, through native lead generation forms — subject to their own policies.
We do not collect sensitive personal data (health, religion, political beliefs, biometrics, racial origin or sexual orientation). Please do not send it to us. When we work with clients in regulated sectors — healthcare practices, for example — our contracts expressly state that we do not access, store or process patient information.
3. What we use your data for
Primary purposes (necessary for our relationship with you):
- Responding to your inquiry and assessing whether we are a good fit for your business.
- Delivering our services: strategy, content creation, paid campaign management and testing, web design and development, and reporting.
- Invoicing, collections, and meeting our tax and accounting obligations.
- Preventing fraud and misuse of the Site.
Secondary purposes (you may opt out without affecting the services we provide):
- Sending you commercial communications (newsletters, case studies, webinar invitations), always with an unsubscribe option.
- Measuring and optimizing our own marketing: understanding which ads, creatives and funnels drive results, and building custom or lookalike audiences on advertising platforms.
- Featuring projects and results in our portfolio, with your prior authorization where your brand is identified.
If you do not want us to use your data for the secondary purposes, email marketing@mionko.com telling us which ones you object to.
4. Who we share your data with (transfers)
We do not sell your personal data. We share it only with:
- Technology providers that allow us to operate: hosting, CRM and automation, email marketing, scheduling, analytics, cloud storage, e-signature and communication tools.
- Advertising platforms (Meta, Google, TikTok, LinkedIn and others), for conversion measurement and audience targeting.
- Professional advisors (accounting, legal) under a duty of confidentiality.
- Competent authorities, where a legal obligation or valid request exists.
Several of these providers are located outside Mexico, primarily in the United States and the European Union, which means your data may be transferred internationally. In those cases we require appropriate contractual safeguards, in line with Articles 36 and 37 of the LFPDPPP.
5. How long we keep your data
- Leads that do not move forward: up to 24 months from last contact.
- Clients: for the duration of the engagement and up to 5 years afterward, to meet accounting and tax obligations in Mexico.
- Email subscribers: until you unsubscribe.
- Analytics data: according to each tool’s retention period, typically up to 26 months.
After those periods, we delete or anonymize the information.
6. Cookies and tracking technologies
We use first- and third-party cookies to:
| Type | Purpose | Examples |
|---|---|---|
| Necessary | Keep the Site working | Session, security |
| Analytics | Understand how the Site is used | Google Analytics |
| Advertising | Measure campaigns and show relevant ads | Meta Pixel, Google Ads, TikTok Pixel, LinkedIn Insight Tag |
You can block or delete cookies through your browser settings, and manage your ad preferences within each platform’s settings. If you disable cookies, some features of the Site may not work properly.
7. Your ARCO rights
Under the LFPDPPP, you may exercise your rights of:
- Access — find out what data we hold about you and how we use it
- Rectification — correct inaccurate or outdated data
- Cancellation — request that we delete it
- Opposition — object to the use of your data for specific purposes
You may also withdraw your consent at any time and limit the use or disclosure of your data.
To exercise these rights, send your request to marketing@mionko.com including: your full name, a means of contact, a copy of official identification, a clear description of the data your request concerns, and any documents supporting it.
We will respond within a maximum of 20 business days and, if the request is valid, act on it within the following 15 business days.
If you believe your request was not handled properly, you may file a complaint with Mexico’s National Institute for Transparency, Access to Information and Personal Data Protection (INAI): www.inai.org.mx
8. Security
We apply reasonable technical, physical and administrative safeguards to protect your data: role-based access restrictions, two-factor authentication on our tools, encryption in transit, and confidentiality agreements with our team and providers. No system is completely secure, but we work to minimize risk and will notify you if a breach occurs that materially affects your rights.
9. Minors
Our services are directed at businesses and individuals over 18. We do not knowingly collect data from minors. If we discover we have received information from a minor, we will delete it.
10. Third-party links
The Site may contain links to sites we do not control (social platforms, scheduling tools, external articles). We are not responsible for their privacy practices, and we recommend reviewing their policies.
11. Changes to this policy
We may update this policy when our practices or applicable regulations change. The current version will be posted on this page with its update date. If a change is material, we will notify you by email or through a notice on the Site.
12. Contact
Beehive Works, S.A. de C.V. — Mionko Marketing Agency Email: marketing@mionko.com Web: mionko.com Address: Paseos de Zakia 300, Modena, El Marqués, Querétaro, Mexico